• Aspiring Business Analysts
• Recent Graduates
• Junior Business Analysts
• Project Coordinators
• Product Team Members
• Systems Analysts
• Career Changers
• Transformation Staff

Understanding Business Analysis

• Define business analysis practice
• Understand core concept relationships
• Connect analysis with value
• Identify primary analysis activities

Mindset for Effective Analysis

• Adopt flexible and effective thinking
• Apply shared work values
• Use business analysis principles
• Develop foundational professional competencies

Implementing Business Analysis

• Identify business analysis roles
• Select appropriate analysis approaches
• Understand organizational influencing factors
• Distinguish requirements from designs

Change

• Analyze organizational change drivers
• Identify expected change impacts
• Support transition toward future state
• Assess potential change risks

Need

• Discover genuine problems opportunities
• Analyze root causes effectively
• Prioritize relevant business needs
• Connect needs with value

Solution

• Identify feasible solution options
• Evaluate proposed solution suitability
• Analyze different solution constraints
• Support continuous solution improvement

Stakeholder

• Identify influential stakeholder groups
• Analyze differing stakeholder needs
• Select appropriate collaboration methods
• Support communication and alignment

Value

• Define value for stakeholders
• Evaluate expected benefits and outcomes
• Connect outcomes with objectives
• Assess value realization opportunities

Context

• Analyze initiative operating environment
• Identify constraints influencing work
• Understand applicable standards and policies
• Adapt analysis to context