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Understanding Competency-Based Interviews

Define competency-based interviews and their purpose.

Recognize the importance of identifying key competencies for each role.

Understand the link between competencies and job performance.

Learn how competency-based interviews differ from traditional interviews.

Conducting the Interview

• Master the art of active listening and note-taking.

• Maintain a structured approach to interview sessions.

• Create a comfortable environment for candidates to provide detailed responses.

• Ask follow-up questions to clarify or expand on answers.

Evaluating Candidate Responses

• Learn how to assess the quality and relevance of responses.

• Use a scoring system or rubric to evaluate answers consistently.

• Avoid bias and ensure fair evaluation of all candidates.

• Analyze responses in the context of required competencies for the role.

Interviewer Skills and Techniques

• Develop effective questioning and probing techniques.

• Learn how to manage difficult or unresponsive candidates.

• Use body language and non-verbal cues to create rapport.

• Practice neutrality and fairness throughout the interview process.

Designing Behavioral Questions

• Identify key competencies required for specific roles.

• Develop questions that explore past behaviors and experiences.

• Learn how to phrase questions to elicit specific examples of behavior.

• Ensure questions are aligned with the organization’s values and requirements.

Making Informed Hiring Decisions

• Understand how to integrate interview results with other hiring tools (e.

, tests, references).

• Use competency-based data to make objective, informed decisions.

• Collaborate with team members to ensure consensus on the final decision.

• Provide constructive feedback to candidates based on their interview performance.

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Competency-Based Interviews

Goals

Contents

Understanding Competency-Based Interviews

Conducting the Interview

Evaluating Candidate Responses

Interviewer Skills and Techniques

Designing Behavioral Questions

Making Informed Hiring Decisions

Certificate

Accredited & Recognized Training Certificate

Extra Options

Understanding Competency-Based Interviews

Conducting the Interview

Evaluating Candidate Responses

Interviewer Skills and Techniques

Designing Behavioral Questions

Making Informed Hiring Decisions