Day 1: Development Relationship and Contracting

Selecting the Support Mode

• Identify when individuals need performance coaching
• Distinguish mentoring from quick personal advice
• Recognize boundaries of developmental leadership roles
• Select approaches for three contrasting cases

Contracting and Trust

• Clarify purpose roles and confidentiality expectations
• Agree responsibility shared between both parties
• Identify topics requiring specialist referral
• Outline a concise development conversation contract

Diagnosing Development Needs

• Explore gaps from the individual's perspective
• Connect growth with future role requirements
• Gather examples revealing current behavior patterns
• Present a testable learning hypothesis

Day 2: Dialogue Skills and Guided Experimentation

Listening and Reflective Questions

• Leave space for thought before intervening
• Direct questions uncovering options and consequences
• Avoid disguising advice as a question
• Apply a reflective questioning sequence

Balancing Challenge with Support

• Surface contradictions using nonjudgmental professional language
• Balance ambition with the learner's readiness
• Provide support preserving ownership of decisions
• Work through resistance within coaching session

Experiment and Growth Plan

• Select one behavior for workplace practice
• Choose realistic situations for testing behavior
• Agree evidence demonstrating meaningful progress
• Design an assignment spanning two weeks

Day 3: Mentoring, Experience Transfer, and Session Lab

Sharing Experience Intentionally

• Tell experiences while explaining their context
• Separate lessons from ready-made prescriptions
• Offer several options instead of answers
• Convert experience into a learning question

Reviewing the Relationship

• Review progress through evidence and reflection
• Adjust goals when new needs emerge
• Close relationships when purpose is achieved
• Document a simple development tracking record

Development Session Simulation

• Manage opening diagnosis and goal agreement
• Use questions and challenge in balance
• Close with an experiment and commitment
• Receive structured feedback from observing peers

• Contracting and diagnostic models used in authentic relationships
• Questioning and listening labs with precise feedback
• Experience-sharing exercises avoiding imposed solutions
• A complete recorded simulation reviewed with peers