Day 1: Scanning Digital Innovation and Future Signals

Digital Innovation and Future Readiness Drivers

• Establish practical current-state baseline
• Test assumptions about existing capabilities
• Separate critical gaps from enhancements
• Prepare focused readiness improvement plan

Digital Innovation Readiness Assessment

• Review capabilities against target requirements
• Identify gaps affecting implementation success
• Rank gaps by value urgency
• Clarify actions closing priority gaps

Digital Innovation Stakeholder Value

• Map parties critical for delivery
• Review stakeholder interests and concerns
• Pick suitable stakeholder engagement methods
• Create stakeholder needs influence map

Day 2: Shaping Innovation Direction and Portfolio Choices

Innovation Vision and Priorities

• Clarify outcomes strategy must produce
• Rank priorities using transparent criteria
• Align priorities with responsible units
• Draft prioritized innovation direction

Digital Innovation Operating Roles

• Clarify ownership for operating decisions
• Differentiate governance from execution responsibilities
• Specify handoffs across participating teams
• Prepare operating responsibility matrix

Innovation Roadmap and Initiative Portfolio

• Inventory initiatives competing for resources
• Remove duplication across similar proposals
• Rank initiatives by value feasibility
• Create phased roadmap with ownership

Day 3: Redesigning Services around Emerging Technologies

Digital Innovation Process Redesign

• Pinpoint friction across priority processes
• Map causes behind repeated delays
• Design changes reducing user effort
• Clarify evidence for redesign testing

Digital Innovation Data and Platforms

• Identify innovation data and platforms
• Map dependencies across digital services
• Review integration gaps limiting capabilities
• Clarify platform actions supporting implementation

Digital Innovation Initiatives and Use Cases

• Distinguish ideas from business needs
• Define target decision or task
• Assess data effort and complexity
• Choose use-cases for responsible testing

Day 4: Governing Innovation Investment, Risk, and Partners

Digital Innovation Decision Governance and Risk

• Explain decision execution assurance roles
• Trace controls to technology risks
• Record compliance evidence consistently
• Check governance maturity improvement priorities

Digital Innovation Value and Progress Measures

• Select measures linked to outcomes
• Define baselines and meaningful targets
• Analyze variation before drawing conclusions
• Use indicators to trigger action

Digital Innovation Partners and Resources

• Identify partners critical for delivery
• Assess partner interests and concerns
• Select suitable partner engagement methods
• Map partner responsibilities dependencies controls

Day 5: Building Adoption and Future Readiness

Leading Innovation and Strengthening Adoption

• Link innovation messages to impacts
• Engage affected teams before decisions
• Address resistance through evidence dialogue
• Embed reinforcement into management routines

Digital Innovation Pilot and Phased Scale

• Define limited pilot scope clearly
• Define success criteria before testing
• Gather evidence from actual users
• Adjust solution before broader scaling

Innovation Implementation and Sustainability

• Convert priorities into phased actions
• Align activities with available capacity
• Set milestones exposing delays early
• Establish cycles for innovation review

• Realistic scenarios requiring participants to interpret drivers of digital innovation and future readiness
• Tool-based practice focused on innovation roadmap and initiative portfolio using representative inputs
• Decision exercises connecting value measures and progress tracking with operational constraints
• An integrated project producing an innovation implementation plan with scaling and sustainability actions