Day 1: Emergency Roles and Response Priorities

Emergency Team Roles

• Clear responsibilities across response teams
• Communication lines without role conflict
• Backups for critical response roles
• Assigning roles during incident

Managing the Initial Response

• Initial control of incident
• Relaying information to responsible authorities
• Priorities during first minutes
• Protecting people before physical assets

Incident Command Structure and Functions

• Orderly transfer of command responsibility
• Command level suited to complexity
• Command and support function responsibilities
• Update points consolidating situation picture

Day 2: Incident Command Communication and Lessons

Managing Crisis Communication

• Clear and specific audience messages
• Communication timing aligned with situation
• Consistent messaging across communication channels
• Updating information without creating contradictions

Safety Priorities During Incidents

• Secondary hazards during emergency response
• Safe operating limits for responders
• Stopping activity under unsafe conditions
• People safety as first priority

Post-Incident Response Review

• Procedures requiring redesign before use
• Knowledge transferable to other teams
• Gaps revealed during actual event
• Decisions and why they worked

• Basic exercise assigning emergency team roles
• Simulation of initial response and safety priorities
• Practice using an incident command structure at foundation level
• Review of communication and core lessons after response