Day 1: Converting ISO Requirements into Auditable Practice

Management System Structure and Requirements

• Connect context, planning, operations, evaluation, improvement
• Distinguish requirements from chosen implementation methods
• Identify requirements applying to reviewed process
• Map requirements to defined organizational process

Processes and Documented Information

• Identify documents/records supporting real control
• Manage approval version access and retention
• Avoid forms adding no evidence/value
• Evaluate an operational document package

Preparing the Internal Audit Program

• Set program objectives according to risk
• Choose audit scope/frequency using results
• Prepare prior information without cosmetic changes
• Build an internal audit calendar

Day 2: Conducting the Audit under ISO 19011

Engagement Plan and Questions

• Define objective scope criteria and time
• Write questions following actual process flow
• Choose samples connected with risk
• Prepare a flexible audit checklist

Interview, Observation, and Evidence

• Request practice explanation before documents
• Compare records with system/workplace reality
• Trace sample from input through output
• Document evidence supporting the conclusion

Judging Practical Conformity

• Assess requirement fulfillment and intended result
• Distinguish improvement opportunities from nonconformities
• Discuss evidence within the audit team
• Classify several training cases

Day 3: Reporting, Correction, and System Learning

Findings and Closing Meeting

• Connect finding with requirement and evidence
• Use precise non-accusatory language
• Confirm understanding and closing due dates
• Simulate an audit closing meeting

Nonconformity Treatment and Verification

• Analyze causes allowing recurrence
• Choose actions addressing system over symptoms
• Define evidence demonstrating effectiveness
• Review a proposed corrective-action plan

Learning from the Audit Program

• Identify recurring themes across processes
• Use results to redirect audit attention
• Escalate system-level issues to management review
• Prepare a concise audit-program performance summary

• Requirement maps connecting ISO clauses with practice and evidence
• Current applications of ISO 19011:2026 audit principles
• Interview sampling and trace exercises inside simulated processes
• Group review of findings and corrective-action plans