Day 1: Assessing Infrastructure Architecture and Business Continuity

Infrastructure Role in Business Continuity

• Map critical infrastructure components dependencies
• Assess current health capacity resilience
• Prioritize weaknesses affecting service continuity
• Define controls for reliable infrastructure

Asset and Capability Assessment

• Map strengths across current capabilities
• Compare readiness to operating needs
• Prioritize capabilities needing management attention
• Assign accountability for readiness improvements

Enterprise Infrastructure Architecture Design

• Derive architecture requirements from needs
• Assess resilience across infrastructure components
• Establish monitoring points for components
• Create simple architecture dependency map

Day 2: Managing Servers, Storage, and Enterprise Connectivity

Server and Data-Center Management

• Inventory critical infrastructure components dependencies
• Review current health capacity resilience
• Rank weaknesses affecting service continuity
• Define controls for reliable operations

Storage and Backup Management

• Define critical-service recovery requirements
• Choose backup scope frequency retention
• Validate restoration using representative scenarios
• Complete restoration and verify result

Enterprise Networking and Connectivity

• Align network design with requirements
• Separate performance issues from incidents
• Set monitoring thresholds for links
• Build focused network improvement plan

Day 3: Optimizing Virtualization, Capacity, and Availability

Virtualization and Resource Allocation

• Distinguish physical from virtual resources
• Allocate compute resources by demand
• Track utilization contention across workloads
• Adjust resource pools without disruption

Performance and Capacity Monitoring

• Set baselines for resource utilization
• Identify future capacity constraint trends
• Set thresholds for proactive intervention
• Link capacity decisions with demand

High Availability and Recovery

• Identify critical-service recovery requirements
• Define backup scope frequency retention
• Test restoration using representative scenarios
• Build concise recovery checklist

Day 4: Controlling Configuration, Security, and Vendors

Configuration and Change Management

• Identify groups affected by configuration
• Explain change purpose by role
• Address adoption barriers with support
• Use feedback to reinforce change

Physical and Technical Security

• Identify security exposure across services
• Review control gaps against threats
• Rank actions lowering highest exposure
• Clarify ownership for security follow-up

Vendor and Contract Management

• Assess stakeholder influence on decisions
• Define mutual expectations before implementation
• Create communication routes for issues
• Assess partnership performance against commitments

Day 5: Managing Lifecycle Cost and Infrastructure Improvement

Cost and Asset Lifecycle Management

• Identify service cost drivers
• Distinguish fixed recurring consumption costs
• Compare spending utilization delivered value
• Prioritize optimization without weakening resilience

Operational Measures and Service Levels

• Select measures revealing performance early
• Balance quality efficiency service value
• Set thresholds requiring investigation escalation
• Build concise service-level review view

Enterprise Infrastructure Improvement Plan

• Build infrastructure improvement roadmap
• Prioritize improvements by value feasibility
• Identify dependencies requiring early action
• Set measures tracking improvement progress

 

• Case files examining infrastructure role in business continuity through realistic workplace decisions
• Hands-on workshops focused on enterprise networking and connectivity using realistic inputs
• Simulations requiring judgment about physical and technical security under constraints
• An end-of-course project producing an infrastructure improvement plan ranked by continuity and service impact