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Certificate

AL Manhal Institute - Course Certificate

Training Program Cost:

KPI-Driven Performance Management | Al Manhal Institute

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KPI-Driven Performance Management

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Overview

A practical program that empowers leaders and managers to design and use Key Performance Indicators (KPIs) to elevate performance and achieve the organization’s strategic goals.

Goals

Understand the role of KPIs in enterprise performance management.
Select the right KPIs for each organizational level.
Design an integrated KPI system aligned with strategy.
Build periodic measurement and tracking mechanisms.
Use KPIs to make performance-improvement decisions.
Strengthen a sustainable performance culture across the organization.

Contents

Day 1: Introduction to Performance Management & KPIs

Performance Management Fundamentals

Definition of performance management and its objectives.
The link between performance and strategic goals.
Individual vs. team performance.
How performance shapes organizational competitiveness.

Understanding KPIs

What Key Performance Indicators (KPIs) are.
KPI types: quantitative and qualitative.
What makes a KPI “good”.
How KPIs measure organizational success.

KPIs and Strategy Alignment

Linking KPIs to strategic objectives.
Setting strategic priorities.
KPIs as early-warning signals.
Using KPIs to evaluate strategy execution.

Challenges in KPI Implementation

Choosing the wrong indicators.
Poor data quality and weak analysis.
Resistance to evaluation.
Measuring performance in fast-changing environments.

Day 2: Designing Performance Indicators

Selecting Effective KPIs

Clarifying the intended outcomes.
Balancing quantitative and qualitative indicators.
Ensuring measurability and reliability.
Linking indicators to accountability and ownership.

Building an Integrated KPI System

Designing a hierarchical KPI structure.
Connecting team and department indicators.
Defining target performance levels.
Creating a data foundation for tracking.

Measurement and Tracking Tools

Dashboards.
Monthly and quarterly reporting.
Statistical analysis tools.
Individual and team performance indicators.

Stakeholder Alignment

Engaging senior leadership.
Aligning execution teams.
Communicating KPI purpose and outcomes to employees.
Handling evaluation resistance constructively.

Day 3: Tracking and Analyzing Performance

Collecting and Analyzing Data

Core data sources.
Data collection methods and tools.
Comparing results to benchmarks and targets.
Identifying improvement opportunities from insights.

Periodic Performance Reviews

Building review cycles and calendars.
Using benchmarking comparisons.
Reviewing individual and team performance.
Diagnosing gaps and defining improvements.

Decision-Making Based on KPIs

Linking KPI outcomes to strategic decisions.
Adjusting plans and procedures.
Addressing underperformance.
Recognizing and rewarding strong performance.

Feedback and Motivation

Delivering constructive feedback.
Motivating teams to improve.
Connecting rewards to indicators.
Reinforcing commitment to performance standards.

Day 4: Building a Sustainable Performance Culture

Continuous KPI Improvement

Reviewing and updating indicators.
Adjusting targets as conditions change.
Enhancing measurement tools.
Adopting global best practices.

Leading Enterprise Performance

The leader’s role in performance follow-up.
Building accountable teams.
Coaching and motivating people.
Strengthening a culture of accountability.

Linking Performance to Strategic Planning

Using results in long-term planning.
Aligning KPIs with strategic goals.
Supporting enterprise decision-making.
Managing performance-related risks.

Final Applied Project

Building a complete KPI report.
Analyzing current and future performance.
Providing actionable recommendations.
Discussing findings and practical solutions.

Outputs

Design effective KPI sets.
Build a system to track and analyze organizational performance.
Link individual and team performance to strategic goals.
Use KPI insights to make strategic decisions.
Strengthen a culture of performance and continuous improvement.
Produce actionable analytical reports to support planning.

Certificate

AL Manhal Institute - Course Certificate

Upon full attendance of this training course, participants will receive an accredited certificate issued by Al Manhal Institute, which is licensed by the Abu Dhabi Center for Technical and Vocational Education and Training. This certificate is regionally recognized, providing holders with a competitive advantage both within their organizations and when seeking new career opportunities.

Training Program Cost:

$1,600.00

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