Day 1: From Operational Risk to Critical Service

Operational Events and Their Sources

• Classify event causes across key sources
• Connect events with affected service/output
• Analyze incident frequency/severity data
• Build event file for selected process

Services and Activities Map

• Define outputs for internal/external beneficiaries
• Break services into necessary delivery activities
• Distinguish critical activity from deferrable work
• Map service chain through final delivery

Business Impact Criteria

• Define financial regulatory and reputational effects
• Describe impact levels in calibratable terms
• Separate disruption impact from risk likelihood
• Build a consistent impact scale

Day 2: Time, Recovery Objectives, and Dependencies

Impact Escalation Over Time

• Estimate consequences across hours and days
• Identify point where impact becomes unacceptable
• Consider peak periods and contractual deadlines
• Plot impact curve for critical service

RTO, RPO, and Business Objectives

• Define recovery time from business perspective
• Set acceptable digital-service data loss
• Test objectives against current recovery capability
• Calibrate targets across two interdependent units

Dependencies and Minimum Resources

• Identify people technology locations and suppliers
• Expose points of failure affecting recovery
• Estimate minimum operating resources during disruption
• Prepare priority-service resource dependency map

Day 3: Approving BIA Results and Connecting Continuity

Applied Recovery Prioritization

• Compare services by impact, time, dependency
• Resolve conflicts between competing unit priorities
• Sequence recovery avoiding unsupported services
• Build an enterprise recovery schedule

Validation with Business Owners

• Present assumptions and figures before approval
• Test consistency with loss/contract commitments
• Record exceptions and uncertainty transparently
• Facilitate a BIA validation session

Converting BIA into Continuity Requirements

• Identify strategies meeting recovery objectives
• Connect requirements with resource/technology plans
• Define gaps against required operational capability
• Prepare an executive BIA results report

• BIA models applied to multiple services and processes
• Time-based exercises showing impact escalation and disruption limits
• Dependency maps connecting people systems and suppliers
• A validation session resolving priorities and recovery objectives