Day 1: Analyzing Risk and Building Preparedness

Identifying Crisis Risk Sources

• Risks change as context evolves
• Sensitive areas within critical operations
• Minor events may escalate quickly
• Information sources reveal emerging risk

Organizational Preparedness Requirements

• Responsibilities confirmed before disruptive event
• Prepared operational alternatives for emergencies
• Exercises revealing gaps in preparedness
• Capabilities available in advance

Early Warning Indicators

• Main sources of warning data
• Routine process for indicator monitoring
• Signals preceding crisis escalation events
• Thresholds requiring early management intervention

Day 2: Organizing Response and Field Command

Developing the Response Plan

• Operational resources supporting plan execution
• Priorities as the incident evolves
• Response team roles during emergencies
• Escalation mechanisms across response teams

Emergency Team Roles

• Assigning roles during incident
• Clear responsibilities across response teams
• Communication lines without role conflict
• Backups for critical response roles

Managing Response Resources

• Known location of each resource
• Clear ownership for allocation decisions
• Redistribution when response priorities change
• Updated list of critical resources

Day 3: Testing Emergency Plans and Raising Readiness

Designing Readiness Exercises

• Inject timing aligned with responses
• Safety plan maintained throughout delivery
• Exercise scope managed effectively
• Scenario avoids revealing expected answers

Institutional Response Plan Readiness

• Percentage of gaps actually closed
• Availability level of critical resources
• Role clarity when plans activate
• Response speed during readiness exercises

Emergency Readiness Improvement Plan

• Gaps ranked by business priority
• Actions assigned to each gap
• Ownership and implementation target dates
• Routine tracking of action closure

• Response-plan activation and resource-allocation simulation
• Readiness test identifying gaps before an emergency occurs
• Scenario-building workshop using risk sources and exposure
• Exercise designing warning indicators and early-intervention thresholds